什么时候用
- 在 ip.net.coffee/claude 上,泄露都没问题,但「Claude AI 信任评分」低于 70 分;
- 或者买的时候选错了机房、套餐;
- 或者 IP 被墙了,而且买了不到一个月、流量也没怎么用(一般直接付费换 IP 更省事,见 IP 被墙了怎么办)。
自己的服务器换不了一个「口碑更好」的 IP,最直接的办法是退掉这台、重新买一台,新机器会分到新的 IP。
1. 发邮件申请退款
登录搬瓦工客户中心,提交工单(Submit Ticket),或者发邮件给客服,把下面和你实际情况相符的一段复制过去。[...] 里换成你的服务器 IP 或订单号。
评分低(最常用)
IP 评分低
Dear BandwagonHost Support Team,
I recently purchased a VPS (IP: [your server IP]). After setting it up, I found that the IP address assigned to it has a low reputation score, which doesn't work well for my use.
I would like to request a refund for this order so that I can purchase a new VPS with a different IP address.
I still intend to use your services and will place a new order after the refund is processed.
Thank you for your understanding and support.
Best regards买错机房
买错机房
Dear BandwagonHost Support Team,
I recently purchased a VPS (IP: [your server IP]), but I accidentally selected the wrong server location during checkout.
I would like to request a refund for this order so that I can purchase a new VPS in my preferred location.
I still intend to use your services and will place a new order after the refund is processed.
I would appreciate your assistance with this request.
Thank you for your understanding and support.
Best regards简短版
简短版
Hello,
I purchased a VPS recently (IP: [your server IP]), and it doesn't fit my needs. As it's still within the 30-day money-back period, I'd like to request a full refund for this order.
I plan to place a new order afterwards.
Thank you!
Best regards2. 回复确认邮件
提交后,搬瓦工的工作人员会发邮件跟你确认。直接回复这封邮件,再确认一次就行:
回复确认
Hello,
Yes, I confirm that I would like to cancel this VPS and receive a full refund to my original payment method.
Thank you for your help.
Best regards二次确认后,退款会原路退回你付款时用的账户。
3. 重新买一台
退款处理好以后,照 在搬瓦工买服务器 重新买一台,同样记下 IP、root 密码和 SSH 端口。
4. 部署后再测一次
从第 3 步「配置服务器」开始配置新机器,给它起一个新名字(旧的 ssh 名字 已经用不了了)。配好后再打开 ip.net.coffee/claude 看一次:泄露都没问题、评分到 70 分以上就行。